FAQS
Q1. What is Rajasthali Furniture?
Rajasthali Furniture is a premium furniture brand inspired by traditional Rajasthani craftsmanship. We specialize in high-quality solid wood furniture that combines heritage designs with modern living needs.
Q2. What products do you sell?
We offer a wide range of furniture including almirahs, sideboards, beds, dining tables, TV units, cabinets, coffee tables, and other home furniture.
Q3. What type of wood is used in your furniture?
Our furniture is mainly crafted from high-quality Sheesham wood (Indian Rosewood), known for its durability, strength, and natural beauty.
Product Quality & Craftsmanship
Q4. Is your furniture made of solid wood?
Yes, our premium furniture is made from 100% solid wood. We do not use particle board or MDF unless clearly mentioned.
Q5. Is the furniture handmade?
Yes, most of our furniture is handcrafted by skilled artisans, making each piece unique.
Q6. Will the product look exactly like the pictures?
Since solid wood has natural grains and textures, slight variations in color and grain are normal and reflect the authenticity of real wood.
Ordering & Payments
Q7. How can I place an order?
You can place an order directly through our website by selecting the product and completing the checkout process.
Q8. What payment methods are accepted?
We accept UPI, debit cards, credit cards, net banking, and other secure online payment options. Cash on Delivery (COD) may be available on selected products and locations.
Q9. Is online payment safe?
Yes, all payments are processed through secure and encrypted payment gateways.
Delivery & Installation
Q10. Do you deliver across India?
Yes, we deliver to most locations across India, subject to serviceable pin codes.
Q11. How long does delivery take?
Delivery usually takes 7–15 working days, depending on your location and the product.
Q12. Is the furniture delivered assembled?
Most of our furniture is pre-assembled. If assembly is required, it will be mentioned on the product page.
Q13. Will the furniture be delivered to my floor?
Delivery is generally up to the ground floor or building entrance. Floor delivery depends on lift availability and product size.
Customization
Q14. Do you provide customization options?
Yes, customization in size, design, and finish is available for selected products. Please contact us before placing an order.
Q15. Does customization affect delivery time?
Yes, customized orders may take 15–25 working days, depending on the specifications.
Returns, Replacement & Warranty
Q16. What is your return policy?
Returns are accepted only in case of manufacturing defects or damage during transit. Please inspect the product at the time of delivery.
Q17. What if I receive a damaged product?
Please inform us within 24 hours of delivery along with photos or videos for quick assistance.
Q18. Do you provide warranty?
Yes, we provide a manufacturing warranty. Warranty details are mentioned on the product page.
Care & Maintenance
Q19. How should I maintain solid wood furniture?
Clean with a soft dry cloth, avoid water contact, and keep away from direct sunlight for long-lasting beauty.
Q20. Is termite protection provided?
Yes, our furniture is treated for termite resistance under normal indoor conditions.
Support & Contact
Q21. How can I contact Rajasthali Furniture?
You can contact us through the website contact form, email, or customer support number mentioned on our website.
Q22. Do you offer after-sales support?
Yes, we provide dedicated after-sales support to ensure complete customer satisfaction.
