Furniture FAQs

Find answers about Rajasthali Furniture products, materials, delivery and assembly. For help with a particular item, contact us before placing your order.

Products and Materials

What furniture do you sell?

Our collection includes beds, wardrobes, sideboards, dining furniture, sofas, TV units, bookshelves, study tables and other furniture for the home.

Is every part of the furniture solid wood?

Check the specifications for the individual product. Sheesham wood is used in much of our furniture, while secondary components can include plywood, MDF, glass, metal or ceramic tiles. The primary material does not necessarily describe every panel or component.

Will the wood grain and finish exactly match the photographs?

Natural wood grain and colour vary between pieces. Lighting and screen settings can also affect how a finish appears. Choose from the finish options listed for the product.

Can I customise a product?

Contact us about available size, design and finish changes before ordering. Our team will confirm feasibility, the final specification and the production schedule for your request.

Ordering and Assembly

What should I check before ordering?

Check the overall dimensions, included items, material details, finish, assembly requirements and available space. Measure doorways, lifts, stairways and other delivery access points.

Is the furniture pre-assembled or DIY?

Assembly requirements are product-specific. Some pieces are listed as pre-assembled; others require DIY assembly or fitting of parts. Follow the assembly information on the product page. If the listing asks you to confirm, contact us before ordering. Do not assume an on-site carpenter or installation service is included.

How do I place an order?

Select your product and available options on the website, then complete checkout. The available payment methods and final order total are shown during checkout.

Delivery

Do you deliver across India?

Delivery depends on PIN code serviceability. Contact us if you need to check availability before ordering.

When will my order arrive?

Please read our delivery information and confirm the estimate for your product and PIN code. Customised orders have a separately confirmed production schedule. Avoid treating a general estimate as a guaranteed arrival date.

Will you carry the furniture upstairs?

Delivery is generally to the ground floor or building entrance. Upper-floor delivery depends on a suitable lift and whether the packed product fits safely. Where a suitable lift is unavailable, additional stair-carry labour must be arranged and paid for by the customer.

Damage, Returns and Warranty

What should I do if an item arrives damaged or with missing parts?

Inspect the item on delivery and contact us promptly with your order number and clear photographs. Retain the original packaging and all parts. Refer to the reporting deadlines and process in our Return & Refund Policy.

Do I need to keep the packaging?

Yes. For an approved return or replacement pickup, repack the product with its parts and accessories in the original packaging. Contact support before arranging a return.

What warranty is included?

Check the product page and confirm the applicable warranty period, coverage and exclusions with our team before purchase. Keep your invoice and order details for support enquiries.

Furniture Care and Support

How should I care for wooden furniture?

Dust with a soft, dry cloth, wipe spills promptly and protect the surface from excess moisture, direct sunlight, heat and abrasive cleaners. Lift with suitable help rather than dragging. Follow any product-specific care instructions.

How can I contact you?

Call +91 93110 96522, email info@rajasthalifurniture.in, or use our contact page.